The help you need. We aim to deliver the best customer service you ever had.Important Notice About Using Help Please read this section carefully to insure you get the help you need as fast as possible.
Regardless of the challenge you may be experiencing, rest assured that your question is very important to us. Moreover, helping you find the solution and the assistance you need is just as important. Support tickets are answered within 24 to 48 hours.
Our help desk is open from 9:00AM to 5:00PM Est. Monday thru Friday and we follow the US National Holiday schedule. (We are not open on September 11th.) You can also call our office between these hours at 866-205-3389
We Follow The U.S. National Holiday Schedule & We are closed for business on the following days:
Martin Luther King, Jr. (3rd Monday in Jan)
Washington’s Birthday (3rd Monday in Feb).
Valentine’s Day (February 14)
Presidents Day (Feb 17th)
Memorial Day (Last Monday in May)
Independence Day (July 4)
Labor Day (1st Monday in Sept)
September 11th (9-11)
Omar’s Birthday (Sept 26th)
Melinda’s Birthday(Oct 1st)
Columbus Day (2nd Monday in Oct)
Veterans Day (Nov 11)
Thanksgiving Day (4th Thursday in Nov)
Christmas Break (Dec 23 – Jan 3rd)
Please Keep In Mind that most general questions have already been answered in the Frequently Asked Questions section below and in the knowledge base files of our help desk. If you decide to submit a ticket you must create an account at our support desk and then log back in TO THE HELP DESK within 24 hours to see our response. Keep in mind that the support staff is here to help you with the operation of THIS website. If you need help and advice building your business we recommend personal coaching.
